We use USPS for shipping all products.

Prefer a different carrier? Let us know on our Contact Us page. We are always looking to improve and hear feedback.

You can make a return or exchange within 2 weeks of receiving your order. Send us a message on our Contact Us page and we'll send you a return shipping label. After you have shipped back your item(s), please allow 2-3 weeks for processing.

Your item should withstand normal wear. If it does break or loosen within the first six months of purchasing, please reach out to us and we'll be happy to help!

You can reach us on our Contact Us page or by emailing info@fivetwofive.com.

We are located in Rocklin, California. All products ship from our location.